Contact Us

For Professional Health Customer Support

  • (800) 326-4890 - Choose option #1 for Customer Service
  • (800) 326-4890 - Choose option #2 for Technical Service

International Inquiries – see below

(949) 297-7499 - Fax

Americas Headquarters:

  • Masimo Corporation
  • 52 Discovery
  • Irvine, CA 92618
  • USA
  • Tel: +1 (949) 297-7000
  • Email: [email protected]

International Headquarters

Country/RegionContact NamePhone Number
Technical Service - Masimo SafetyNet™
(remote monitoring product for COVID-19)
Patients

Healthcare Providers
Tel: (800) 916-1270

Tel: (800) 893-0510
Customer Support - All Other Products Choose option #1 for Customer Service

Choose option #2 for Technical Service
Tel: (800) 326-4890

Tel: (800) 326-4890
Country/RegionContact NameAddress & Phone Number
Americas Customer Service

Masimo Corporation (Headquarters)
52 Discovery
Irvine, CA 92618
USA
Tel: +1 (949) 297-7000

Canada Myles Smith

Masimo Canada ULC

Suite 3100, Park Place
666 Burrard Street,
Vancouver, BC V6C 2X8

Canada
Tel: 1-888-336-0043
Fax: 1-877-338-9337
Email: [email protected]

OEM OEM Sales

52 Discovery
Irvine, CA 92618
USA
+1 (949) 297-7000

Country/RegionContact NameAddress & Phone Number
Brazil Customer Service Masimo Brasil
Alameda Tangará, 80
Salas 402 e 404 A
Cotia, São Paulo
Tel: +55 11 4777 0987
Email: [email protected]
Latin America Customer Service Masimo Latin America
Paseo de la Reforma 404, Piso 6 – 602
Edificio Moncayo
Col. Juárez
Mexico, D.F. 06600
Delegación Cuauhtémoc
Tel: +52 5511-2799
Fax: +52 5207-7478
Email: [email protected]
Country/RegionContact NameAddress & Phone Number
Asia Pacific Nazih Salem Darwish Masimo Asia Pacific Pte Ltd.
31 Ubi Road 1
#04-05
Singapore 408694
Office: +65-6521-6700
Fax: +65-6234-4086
Email: [email protected]
China - Hong Kong & Macau Jass Leung

Masimo Hong Kong Ltd
22/F Unit 6, Tower 1,
Millenium City 1
No. 388 Kwun Tong Road
Kwun Tong, Kowloon
Hong Kong
China
Tel: +852-2326-3011

China - Mainland Christina Zhang

Masimo China
Unit 4905, Office Tower of Raffles City,
No. 268 Xizang Road(M),
Huangpu District,
Shanghai 200001 P.R.C.
Tel: +86 (21) 6378 8998
Email: [email protected]

India Bruno Corda

Masimo Medical Technologies India Pvt. Ltd
Billor's Pladium, 1st Floor
19/3 Cunningham Road
Bangalore, Karnataka, 560052, India
Tel: +91.80.453 88888
Fax: +91.80.222.60621
Tollfree (accessible in India)
1.800.425. MASIMO (627466)
1.800.102.MASI (6274)
Email: [email protected]
TechService-IN: [email protected]

Japan Tetsuro Maniwa

Masimo Japan
Shinjuku Front Tower, 24F
2-21-1 Kitashinjuku, Shinjuku-ku,
Tokyo 169-0074
Japan
Tel: +(81) 3-3868-5201
Fax: +(81) 3-3868-5202
email: [email protected]

Korea Mac Kim

Masimo Korea
BNK Digital Tower 2F
Seochodae-ro 398, Seochu-gu
Seoul, South Korea
Tel: +(82) 2 597 4900
Email: [email protected]

Country/RegionContact NameAddress & Phone Number
United Arab Emirates Customer Service

Masimo International SARL Dubai
DSO-DDP-Office-A4-401-407-408
Dubai Silicon Oasis
Dubai – UAE
Tel: +971 (4) 546 7498
Email: [email protected]

Qatar Customer Service

Masimo Gulf LLC
Shoumoukh Tower B, 10th floor, Office No. 1047
C –Ring Road, Al Sadd
Doha, Qatar, P.O Box 55896
Tel: +974 4007 5161
Email: [email protected]

Saudi Arabia Customer Service

Masimo Saudi Arabia for Trading

Laysen Valley
Building No 15
King Khalid Road
Additional no. 2196
West Um Alhamam
Riyadh, Saudi Arabia

Tel +966 558 866 513

Email: [email protected]

Turkey Customer Service

Masimo Medikal Ürünler Ticaret Limited Şirketi İstanbul Şubesi

Mustafa Kemal Mah. 2125. Sok
Kolbay Is Merkezi C Blok No. 6/10
Cankaya / Ankara, Turkey

T: +90 312 219 54 38
F: +90 312 219 54 39
Email: [email protected]

Country/RegionContact NameAddress & Phone Number
Australia Maree Devitt

Masimo Australia Pty Ltd
Suite 5.04, Level 5
Avaya House
123 Epping Road
North Ryde
NSW 2113
Australia
Tel: 1300 627466
Fax: +61 2 9452 3763
Email: [email protected]

Country/RegionContact NameAddress & Phone Number
UK  Charlotte Rowlands

Masimo Europe Limited
Matrix House, Basing View
Basingstoke - Hampshire RG21 4DZ
Tel: +44 (0)1256 479988
Fax: +44 (0)1256 473684
Email: [email protected]

Austria Wilhelm Paul

Masimo Österreich GmbH
Mariahilfer Straße 136
1150 Wien
Austria
Tel: +43 (0)1 533 7361
Fax: +43 (0)1 533 7152
Email: [email protected]

France Frederic Valentin

Masimo Europe Limited

Celtic Parc - Le Bois des Côtes
304 Route Nationale 6
69760 Limonest
France

Tel: +33 (0) 4 72 17 93 70
Fax.: +33 (0) 4 78 35 78 08
Email: [email protected]

Germany Wilhelm Paul

Masimo Europe Ltd.
Niederlassung Deutschland

Lindberghstr. 11
82178 Puchheim
Germany
Tel: +49 89 800 65 899-0
Fax: +49 89 800 65 899-20
Email: [email protected]

International Headquarters

Masimo International

Masimo International Sàrl
Route de Pierre-à-Bot 97
2000 Neuchâtel Switzerland
Tel: +41 32 720 1111
Fax.: +41 32 724 1448
Direct Sales: [email protected]
Distributor Sales:[email protected]
OEM: [email protected]

Italy Giovanni Polegri

Masimo Europe Limited - Italian Branch
Via Domenico Scarlatti 30
20124 Milano
Italy
Tel: +39 02 4507 6308
Fax: +39 02 450 76 309
Email: [email protected]

Masimo
International All
Customer Service

Masimo International Sàrl
Route de Pierre-à-Bot 97
2000 Neuchâtel Switzerland
Tel: +41 32 720 1188
Fax: +41 32 724 1448
Email:  [email protected]

Netherlands (Belgium/Luxemburg) Annemieke de Kam

Masimo International Sàrl 

Fokker Logistics Park
Fokkerweg 300
1438 AN Oude Meer
Netherlands

Tel: +31 (0)20 399 4336

Email: [email protected]

Poland Mariusz Jamka

Masimo Polska Sp. Z o.o.
Plac Konstytucji 5/17,
00 – 657 Warszawa
Poland
Tel: +48 510 036 367
Email: [email protected]

Spain Fernando Gabriel Suarez Lopez

Masimo Europe Limited – Sucursal en España
Ronda de Poniente 12 2F
28760 Tres Cantos
Madrid (Spain)
Tel: +34 91 8049734
Fax: +34 91 8062607
Email: [email protected]

Sweden Tom Fransson

Masimo Sweden AB
Svärdvägen 15
182 33 Danderyd
Sweden
Tel: +46 8 544 98 150
Email: [email protected]

Switzerland Soumaya Krari

Masimo International Sàrl
Route de Pierre-à-Bot 97
2000 Neuchâtel Switzerland
Tel: +41 32 720 11 66
Fax: +41 32 720 11 65
Email: [email protected]
Email: [email protected]
Email: [email protected]

If your company is interested in licensing Masimo SET® or Masimo rainbow SET™ technologies, please contact

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